Services

Elite Computers is More Than Just a Managed IT Service Provider…

Partnering with Elite Computers is like gaining access to your own professional in-house IT department.

As a Managed Service Provider, we specialize in local IT support, data backup solutions, security camera systems, and structured data cabling.

You may already have in-house IT personnel, but no one person can deliver the wealth of knowledge that Elite Computers offers. We want to work with your existing IT personnel to help supplement their knowledge and skills.

Unlike hiring an in-house employee, partnering with Elite Computers allows you to leverage the strengths and skills of our entire IT team as your needs evolve. As a result, you gain access to a group of experts with diverse backgrounds and skill sets for an affordable flat monthly fee.

Our all-inclusive managed IT service packages deliver cutting edge strategies and solutions along with predictable billing. You will never get “surprise” extras on your bill…we do NOT nickel and dime you.

Clients often ask what does a Managed Services Provider do?

A Managed Service Provider (MSP) provides outsourced tech support services including network installation, software integration, backup solutions, security protection, hosting and overall support services.

When hiring a Managed Service Provider, you should always hire a local trusted IT support company that has all of the tools required to successfully support your business:

Computer Maintenance and Patching

Elite Computers utilizes a custom platform that automates all of your computer maintenance tasks including: Monitoring disk space, defragmenting drives, monitor critical services that are running, cleaning out temporary folders, verifying that patches are installed, and much more. We keep your software patching up to date to maintain security of your IT infrastructure and remediate critical software vulnerabilities. Our set of tools keeps your computers running safe and secure while not slowing them down with bloated software.

 

vCIO Services

Your business needs a professional to strategically design out and manage your technical infrastructure and ensure IT operations are in line with your goals. Elite Computers virtual CIO (vCIO) services leverage our extensive IT knowledge and business consulting expertise, functioning as a senior IT executive without the cost of employing one full-time.

 

IT Consulting

Elite Computers believes 3 things are important for IT Consulting. 1) Design: Your infrastructure is only as good as the foundation it’s built on. Elite Computers designs from the ground up to ensure the most cost-effective solutions. 2) Installation: Our expert technicians will ensure that your hardware, software, network, and infrastructure tasks are expertly executed. 3) Management: Elite Computers will manage your project from start to finish, allowing you to focus on your business. You will be kept up to date on all developments of the projects.

 

Hardware as a Service (HaaS)

The HaaS model can be a cost-effective way for small or medium-sized businesses to provide employees with state-of-the-art hardware in a custom cost-effective monthly fee. There are a variety of options available for clients to utilize for their business ranging from computers and servers to wireless and security equipment. Elite will work with you to get the solution you need at the price that better fits your business needs. Ask us about pricing and options to get started today!

Digital Risk Protection and Education

Elite Computers offers a service that uses human and machine intelligence with powerful search capabilities to scour the dark web to identify, analyze and proactively monitor for an organization’s compromised credentials 24/7/365, alerting you to trouble fast. Along with monitoring the dark web for your leaked information we also offer user training services. We utilize security awareness training and phishing simulation campaigns using plug-and-play or customizable content. Video lessons and online quizzes are delivered via a personalized portal that make training painless for everyone.

 

Security Camera Systems: Installation and Support

Camera Systems have now become the standard for protecting your business from theft or vandalism. With all the different types of security cameras and technologies available today it takes an expert to design a system that meets your specific security application requirements. All the systems that Elite Computers install are NDAA compliant and viewable via dedicated monitors, computers, and cell phones. Elite Computers will work with you and design the perfect custom solution that your business requires.

 

Backup and Disaster Recovery Solutions

Elite Computers offers a comprehensive data protection platform to protect all of your business workloads. We utilize a custom-built backup appliance to back up your data both locally and replicate that to the cloud. Elite Computers backups up multiple local government agencies that have strict data compliance needs such as HIPAA and CJIS. Elite Computers offers both standard encrypted cloud storage along with Gov Cloud storage to eligible businesses. We utilize both a custom dedicated hardware solution along with some built-in features that already exist in your environment.

 

Office 365 CSP (Cloud Solution Provider)

Microsoft Cloud Solution Provider Program (CSP) enables partners to directly manage their entire Microsoft cloud customer lifecycle. Elite Computers utilize dedicated in-product tools to directly provision, manage, and support your business subscriptions. We utilize our own tools, products and services, and combine them into one monthly or annual bill. Elite Computers also offers some add-ons to secure and backup all your hosted Microsoft services.

 

Antivirus / Antimalware / EDR Solutions

Elite Computers utilizes multiple security products to help protect your business from virus and ransomware attacks. The software stack we use has the following: Enhanced threat detection and visibility for protecting your workstations, servers and business provisions. Comprehensive search capabilities for specific indicators of compromise (IoCs), MITRE ATT&CK techniques, and other artifacts to discover early-stage attacks.

 

Network Infrastructure Design and Support

Building a stable and secure computer network is just part of our service. When you work with Elite as your MSP, you will have access to some of the best network infrastructure design professionals in the Dayton area. In addition to having a reliable network layout, a well-designed infrastructure can promote productivity at the employee level and make the overall customer experience better with enhanced services.

Don’t wait for issues to arise… Elite Computers believes that you are better off to be proactive rather than reactive. Break away from the old school break/fix mentality, and partner with a company that is proactive. Elite Computers views the best defense is a good offensive approach to your network and technology needs. We stay on top of the latest was of making your system work smarter for you, so that down time never happens.

As your managed services partner, we manage your business as if it was our own. We take pride in offering completely seamless IT support services that you can count on 24/7/365.
Time and time again, we speak with business leaders who are unhappy with their current service provider for various reasons. We understand that when you need support you expect an actual answer not to be ignored for hours or worst-case days. Elite Computers takes pride in our fast response and remediation of your requests.

Elite Computers knows that a trusted managed services provider, a proactive approach, and custom business IT services and solutions are what really make the critical difference for your business success.