our solutions

managed it services

overview

What is managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

Years experience

0+

Years experience
Managed Endpoints

0+

Managed Endpoints
End user satisfaction

0%

End user satisfaction
Nationwide reach

0states

Nationwide reach
Top Tier Support

%0

Top Tier Support

Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

  • router-1807_67aa302b-3a94-46a7-aa3d-66b8928a87d7

    Network

    Cloud services are network dependent, which is why Elite network management and monitoring services have become critical to IT.

  • telephone-operator-4682_c9489618-836b-47ec-8489-e15f613cb10c

    Service desk

    Elite quick support is about maximizing service efficiency, resolving problems and driving continuous service improvement.

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

    Infrastructure

    Elite ensures your IT infrastructure is always optimized to support the stable and highly available services organizations demand.

  • settings-server-1872_2e41baf2-8789-4215-b430-db35c3899936

    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximizing uptime and employee productivity.

  • source-code-1754_2b435bd8-ce76-4910-8137-7d07a3557fa3

    Applications

    Elite supports Software as well as on-premise deployments, ensuring applications are always optimized for the best possible user experience.

  • add-image-5030_dcf585b8-8f3d-48ad-8579-a4ad56d14ba6

    Managed services plus

    Elite provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Elite Computers has highly skilled and professional employees. Very pleased with all their work.
Brian P.
Support Plans

No costly surprises, the service you expect.

eliteBasic

Designed for businesses with basic IT requirements
Monthly plans available
Care Basic plan enables businesses to operate smoothly and efficiently with these services supporting you.
  • All careBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support / Limited On-Site*
  • Endpoint Security
  • Workstation support

elitePlus

Designed for businesses looking to eliminate costly break/fix IT services
Monthly plans available
Care Plus plan covers all basic elements with specific elements that we will work with you to make sure your needs are met.
  • All carePlus services include:
  • eliteBasic package
  • +
  • Preventive maintenance
  • Phishing Training
  • Asset management
  • Secure cloud backup
  • Server/Network support
  • Virtualization
  • Unlimited On-Site Support

elitePro

A fully comprehensive plan for any business size or needs.
Monthly plans available
Care Pro is our most comprehensive package that will give you the full experience and support you will ever need!
  • All carePro services include:
  • eliteBasic & elitePlus packages
  • +
  • Custom Reporting
  • Technology Project Management
  • Vendor management
  • Virtual CIO (vCIO)
  • Upgradable Hardware